Nice to meet you!


I'm Kathy. I've been working in social media and community management for 7+ years, with extensive experience growing brands through innovative content, community engagement & strategic leadership.I've been lucky enough to learn in a variety of environments: from high-growth gaming startups to boutique agencies and nationally recognized publishers.I specialize in content production management, driving measurable platform growth, and building engaged online communities with a particular focus on Instagram, Tik Tok, and Discord.I am based in Los Angeles, CA with experience across gaming (pre-launch alpha), restaurant (QSR, fast casual, dine-in), CPG, and lifestyle brands.


Core SkillsTools & Platforms
Community & Content StrategyMeta Business Suite
Project ManagementJira, Asana, Notion
Marketing Campaign ManagementGoogle Analytics, Looker
Data-Driven Decision MakingDiscord, TikTok, Instagram
Cross-Functional CollaborationAdobe Creative Suite

NōKA Ramen - Crisis Management

November 2020 - January 2023


ROLE Social Media Manager, Private Label

CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.

STRATEGY & EXECUTION

  • Spearheaded influencer marketing campaign to promote Grand Opening, leading to increased sales volume and social platform growth

  • Wrote compelling copy and created shareable short-form videos to optimize reach and engagement

  • Served as liaison between NōKA Ramen and various news outlets including People, USA Today, Eater, and ABC7

  • Successfully launched restaurant social presence from ground zero

  • Successfully drove business expansion through strategic social media marketing, resulting in new location openings and increased brand visibility across all managed accounts.

OVERALL IMPACT

  • 3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months

  • Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets

  • Successful management of budget and KPI reporting across multiple client accounts

  • Significant increases in client engagement and brand visibility across all managed accounts

Foodbeast

January 2023 - June 2024


ROLE Social Media Manager, Private Label

CHALLENGE Build brand awareness and drive engagement for food seasoning brand through recipe content and influencer partnerships.

STRATEGY & EXECUTION

  • Ideated and oversaw production of short-form recipe content for @chefmeritoseasoning

  • Managed diverse team of account coordinators, content creators, and talent contractors

  • Coordinated end-to-end influencer marketing and UGC campaigns

  • Led production of viral TikTok campaigns for major brands including Yogurtland and Vallarta Supermarkets

  • Implemented comprehensive measurement and reporting system for engagement metrics

  • Led Private Label department creative, ideating and producing short-form social media content for major brands

  • Spearheaded creative for @chefmeritoseasoning on TikTok, developing brand-aligned content strategy

  • Managed diverse team of content creators, account coordinators, and external contractors

  • Developed comprehensive social media strategy including influencer marketing, UGC, and short-form video content

  • Coordinated end-to-end campaigns for @yogurtlandinc, @deltaco, and @vallarta.supermarkets

  • Implemented monthly KPI reporting system for clients and company stakeholders

RESULTS

  • 3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months

  • Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets

  • Successful management of budget and KPI reporting across multiple client accounts

  • Significant increases in client engagement and brand visibility across all managed accounts

  • Lead Private Label department creative, ideating and producing short form social media content for clients including @yogurtlandinc, @deltaco, @vallarta.supermarkets

  • Spearhead creative for @chefmeritoseasoning on Tik Tok, resulting in 3600%+ account growth YoY (from 300 followers to 11.1K)

  • Manage diverse team of content creators, account coordinators, and external contractors

  • Develop and implement social media strategy including influencer marketing, UGC, and short form video content creation

  • Report monthly on KPIs and budget to clients and company stakeholders

Food Photography

FREELANCE: CRAZY FISH GRILL & MARKET

August 2019 - January 2023


ROLE Social Media Manager

CHALLENGE Grow local restaurant's social presence and implement systems to drive customer retention and business expansion.

STRATEGY & EXECUTION

  • Developed organic video and event marketing campaigns for @crazyfishgm

  • Coordinated and implemented Five Star Rewards loyalty program

  • Organized media preview events for new menu launches

  • Leveraged local influencers to drive publicity and foot traffic

  • Created comprehensive social media content strategy

RESULTS

  • 100% Instagram audience growth (4K to 8.2K followers) in 9 months

  • Significant increase in return customers through loyalty program

  • Successful opening of third location "Crazy Fish Express" within 8 months

  • Increased brand awareness through strategic media events

Hockeystick Media - Restaurant & Lifestyle Brands

November 2020 - January 2023


ROLE Social Media Manager, Private Label

CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.

STRATEGY & EXECUTION

  • Served as primary client liaison for 6 accounts managing day-to-day communications

  • Implemented targeted community engagement strategies

  • Coordinated influencer partnerships and content execution

RESULTS

  • Scaled @myharthouse from 0 to 116K followers in 3 months

  • Tripled projected opening day sales for Hart House

  • Grew @sonandgarden from 5K to 53.8K followers

  • Successfully managed 6 client accounts simultaneously

Hockeystick Media - Restaurant & Lifestyle Brands

November 2020 - January 2023


ROLE Social Media Manager, Private Label

CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.

STRATEGY & EXECUTION

  • Farmhouse Kitchen - Multi-Location Thai Restaurant

  • Key Accomplishments:

  • Spearheaded influencer marketing campaign at new Los Angeles location, sourcing LA/OC based influencers

  • Captured and posted real-time social content at media previews to increase engagement

  • Created short-form video content, promotional graphics, and compelling copy for social posts

  • Coordinated social media promotions between teams in San Francisco, Oakland, Menlo Park, Portland, and Los Angeles

RESULTS

  • 3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months

  • Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets

  • Successful management of budget and KPI reporting across multiple client accounts

  • Significant increases in client engagement and brand visibility across all managed accounts

Hart House - Plant-Based Fast Food

November 2020 - January 2023


ROLE Social Media Manager, Private Label

CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.

KEY ACCOMPLISHMENTS

  • Grew account from zero to 116K followers in 3 months through strategic community building

  • Collaborated with internal team to launch #OnlyPlants campaign, highlighting plant-based fast food appeal

  • Tripled projected opening day sales at Hart House Westchester through coordinated pre-opening influencer and community preview events

RESULTS

  • 3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months

  • Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets

  • Successful management of budget and KPI reporting across multiple client accounts

  • Significant increases in client engagement and brand visibility across all managed accounts

Son & Garden - Fine Dining

November 2020 - January 2023


ROLE Social Media Manager, Private Label

CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.

KEY ACCOMPLISHMENTS

  • Grew account over 900% from 5K to 53.8K followers through strategic content creation

  • Created comprehensive content calendar for upcoming promotions and events

  • Managed influencer visits to promote Weekday Dinner and Secret Bar, leading to significant increase in weekday reservation bookings

RESULTS

  • 3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months

  • Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets

  • Successful management of budget and KPI reporting across multiple client accounts

  • Significant increases in client engagement and brand visibility across all managed accounts