Nice to meet you!
I'm Kathy. I've been working in social media and community management for 7+ years, with extensive experience growing brands through innovative content, community engagement & strategic leadership.I've been lucky enough to learn in a variety of environments: from high-growth gaming startups to boutique agencies and nationally recognized publishers.I specialize in content production management, driving measurable platform growth, and building engaged online communities with a particular focus on Instagram, Tik Tok, and Discord.I am based in Los Angeles, CA with experience across gaming (pre-launch alpha), restaurant (QSR, fast casual, dine-in), CPG, and lifestyle brands.
Core Skills | Tools & Platforms |
---|---|
Community & Content Strategy | Meta Business Suite |
Project Management | Jira, Asana, Notion |
Marketing Campaign Management | Google Analytics, Looker |
Data-Driven Decision Making | Discord, TikTok, Instagram |
Cross-Functional Collaboration | Adobe Creative Suite |
NōKA Ramen - Crisis Management
November 2020 - January 2023
ROLE Social Media Manager, Private Label
CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.
STRATEGY & EXECUTION
Spearheaded influencer marketing campaign to promote Grand Opening, leading to increased sales volume and social platform growth
Wrote compelling copy and created shareable short-form videos to optimize reach and engagement
Served as liaison between NōKA Ramen and various news outlets including People, USA Today, Eater, and ABC7
Successfully launched restaurant social presence from ground zero
Successfully drove business expansion through strategic social media marketing, resulting in new location openings and increased brand visibility across all managed accounts.
OVERALL IMPACT
3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months
Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets
Successful management of budget and KPI reporting across multiple client accounts
Significant increases in client engagement and brand visibility across all managed accounts
Foodbeast
January 2023 - June 2024
ROLE Social Media Manager, Private Label
CHALLENGE Build brand awareness and drive engagement for food seasoning brand through recipe content and influencer partnerships.
STRATEGY & EXECUTION
Ideated and oversaw production of short-form recipe content for @chefmeritoseasoning
Managed diverse team of account coordinators, content creators, and talent contractors
Coordinated end-to-end influencer marketing and UGC campaigns
Led production of viral TikTok campaigns for major brands including Yogurtland and Vallarta Supermarkets
Implemented comprehensive measurement and reporting system for engagement metrics
Led Private Label department creative, ideating and producing short-form social media content for major brands
Spearheaded creative for @chefmeritoseasoning on TikTok, developing brand-aligned content strategy
Managed diverse team of content creators, account coordinators, and external contractors
Developed comprehensive social media strategy including influencer marketing, UGC, and short-form video content
Coordinated end-to-end campaigns for @yogurtlandinc, @deltaco, and @vallarta.supermarkets
Implemented monthly KPI reporting system for clients and company stakeholders
RESULTS
3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months
Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets
Successful management of budget and KPI reporting across multiple client accounts
Significant increases in client engagement and brand visibility across all managed accounts
Lead Private Label department creative, ideating and producing short form social media content for clients including @yogurtlandinc, @deltaco, @vallarta.supermarkets
Spearhead creative for @chefmeritoseasoning on Tik Tok, resulting in 3600%+ account growth YoY (from 300 followers to 11.1K)
Manage diverse team of content creators, account coordinators, and external contractors
Develop and implement social media strategy including influencer marketing, UGC, and short form video content creation
Report monthly on KPIs and budget to clients and company stakeholders
FREELANCE: CRAZY FISH GRILL & MARKET
August 2019 - January 2023
ROLE Social Media Manager
CHALLENGE Grow local restaurant's social presence and implement systems to drive customer retention and business expansion.
STRATEGY & EXECUTION
Developed organic video and event marketing campaigns for @crazyfishgm
Coordinated and implemented Five Star Rewards loyalty program
Organized media preview events for new menu launches
Leveraged local influencers to drive publicity and foot traffic
Created comprehensive social media content strategy
RESULTS
100% Instagram audience growth (4K to 8.2K followers) in 9 months
Significant increase in return customers through loyalty program
Successful opening of third location "Crazy Fish Express" within 8 months
Increased brand awareness through strategic media events
Hockeystick Media - Restaurant & Lifestyle Brands
November 2020 - January 2023
ROLE Social Media Manager, Private Label
CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.
STRATEGY & EXECUTION
Served as primary client liaison for 6 accounts managing day-to-day communications
Implemented targeted community engagement strategies
Coordinated influencer partnerships and content execution
RESULTS
Scaled @myharthouse from 0 to 116K followers in 3 months
Tripled projected opening day sales for Hart House
Grew @sonandgarden from 5K to 53.8K followers
Successfully managed 6 client accounts simultaneously
Hockeystick Media - Restaurant & Lifestyle Brands
November 2020 - January 2023
ROLE Social Media Manager, Private Label
CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.
STRATEGY & EXECUTION
Farmhouse Kitchen - Multi-Location Thai Restaurant
Key Accomplishments:
Spearheaded influencer marketing campaign at new Los Angeles location, sourcing LA/OC based influencers
Captured and posted real-time social content at media previews to increase engagement
Created short-form video content, promotional graphics, and compelling copy for social posts
Coordinated social media promotions between teams in San Francisco, Oakland, Menlo Park, Portland, and Los Angeles
RESULTS
3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months
Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets
Successful management of budget and KPI reporting across multiple client accounts
Significant increases in client engagement and brand visibility across all managed accounts
Hart House - Plant-Based Fast Food
November 2020 - January 2023
ROLE Social Media Manager, Private Label
CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.
KEY ACCOMPLISHMENTS
Grew account from zero to 116K followers in 3 months through strategic community building
Collaborated with internal team to launch #OnlyPlants campaign, highlighting plant-based fast food appeal
Tripled projected opening day sales at Hart House Westchester through coordinated pre-opening influencer and community preview events
RESULTS
3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months
Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets
Successful management of budget and KPI reporting across multiple client accounts
Significant increases in client engagement and brand visibility across all managed accounts
Son & Garden - Fine Dining
November 2020 - January 2023
ROLE Social Media Manager, Private Label
CHALLENGE Launch and scale multiple restaurant and lifestyle brands while managing complex client relationships and coordinating cross-location campaigns.
KEY ACCOMPLISHMENTS
Grew account over 900% from 5K to 53.8K followers through strategic content creation
Created comprehensive content calendar for upcoming promotions and events
Managed influencer visits to promote Weekday Dinner and Secret Bar, leading to significant increase in weekday reservation bookings
RESULTS
3,600% TikTok growth for Chef Merito (300 to 11.1K followers) in 5 months
Multiple viral campaigns achieving 1M-3M+ views for Yogurtland and Vallarta Supermarkets
Successful management of budget and KPI reporting across multiple client accounts
Significant increases in client engagement and brand visibility across all managed accounts